Automated Office Systems/Medical Program enables students to secure employment in a variety of secretarial and clerical positions with emphasis on the medical field. Courses include: Navigating Computers/General Office Equipment, Internet Basics, Microsoft Word, Excel, Keyboarding, Office Procedures/Communications, Medisoft, Medical Terminology, Medical Billing and Coding, and Medical Transcription. Internships, job development/ placement and follow-up services all help to ensure students' success. The 15-week AOS Program is licensed by the Massachusetts Department of Elementary and Secondary Education.
Career Prep Program provides short-term training to improve opportunities for job placement leading to self-sufficiency. Training includes: Job Readiness (Self-esteem, Identify Barriers to Employment, Application/Resume, Job Interview, Paychecks and Benefits, Attitude and Behavior on the Job, Communication and Listening Skills,) Mini-Skills Courses (Navigating Computers/Internet, Keyboarding, Basic/Intermediate/Advances Word, Basic/Advanced Excel, and Data Entry), and Workplace Success Skills ( Specific Work Prep Skills, Job Interview, Starting a New Job, Career Advancement, and Workplace Communications.) Clients attend the program 4-6 weeks choosing courses that best meet their individualized needs.
Customer Service Program offers oppotunities to enter the retail/customer service field through a combination of training in Customer Service (Retail, Get to Know Your Customer, Meet Your Customers' Needs, Build a Continuous Relationship, Go the Extra Mile) and Job Readiness (see Career Prep Program above). Training averages 4-6 weeks.
Nurse Aide/Home Health Aide/CPR Training Program offers a combination of classroom, lab and clinical training with the objective of providing students with a Massachusetts Certification for Nurse Aides, as well as comprehensive training in home health aide care and CPR certification. The ultimate goal of the program is placement into an unsubsidized training related position. The program is taught by a registered nurse and approved by the Massachusetts Departments of Public Health and Elementary and Secondary Education. Job readiness training, job development, job placement, counseling/case management and post placement services round out this highly successful program.
Office Careers Program provides participants with ten (10) weeks of training in Navigating Computers/Internet/General Office Equipment, Microsoft Word, Microsoft Excel, Records Management, Office Writing, Keyboarding, Customer Service, Data Entry and Job Readiness Training. Internships, job development, job placement and follow-up services augment the program. The Office Careers Program is licensed by the Massachusetts Department of Elementary and Secondary Education.
For information about these, or any other program offered by Training Resources of America, please contact the training site nearest you. Some programs are only available in certain areas.